Terms of Use

In addition to the general parts of this website health:mk also provides the health:mk Library (the “Library”) and health:mk Forums (the “Forums”).

The Library contains information for your own personal use. Please be aware of the terms contained in the Copyright section below. The Forums include the ability for readers to add their own comments. Health:mk  encourage you to respond, sharing your thoughts and experiences. We just ask that your comments are constructive, polite and tasteful.

Access to the Library and access and contribution to the Forums require you to register and login prior to using these services. The use of these services are subject to specific rules contained in the information below which you should read prior to accessing these pages.

By using the website and/or registering to use the Library and Forums you will be deemed to accept these Term of Use. 

We care very much about the standard of the website, and we want to hear from you if you are not satisfied in any way.

Disclaimer
The health:mk website and material related to information and services (or to third party information and services) is provided “as is” without any representation or endorsement made and without warranty of any kind.

Links are provided for information and convenience only. We cannot accept responsibility for the sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.

We make every effort to ensure that this website is available 24 hours a day, 365 days a year. However, we cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

Copyright
The material featured on this site is subject to the copyright of health:mk and/or third party copyright.  You agree that the content on the health:mk website is provided to you for your information and personal use only, and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.

If you download or print a copy of the content for personal use, you must retain all copyright and other proprietary notices contained within the document. You agree not to circumvent, disable or otherwise interfere with security related features of the health:mk website or features that prevent or restrict use or enforce limitations on the use of this website.  

Our Obligations to You 
We will provide the website, the Library and Forums to you with reasonable care and skill and will use our reasonable endeavours to maintain continuity of the website, the Library and Forums, however, we cannot guarantee that the website, the Library and Forums will be continuous or error free. We do not accept liability for any special loss or any indirect or consequential loss of any nature (including without limitation any economic loss or other loss of business, production, revenue, profit, goodwill or anticipated savings), whether arising in contract, tort, negligence, breach of statutory duty or otherwise, and whether or not the possibility of such loss arising has been brought to our attention.

Nothing in these Terms of Use is to be interpreted as an attempt to limit or exclude our liability for personal injury or death resulting from our negligence.

Privacy of your Personal Information

Health:mk Ltd is the data controller of your personal details for the purposes of the Data Protection Act 1998.

We will observe all relevant UK data protection legislation in relation to the data you provide to us on registration and will only use it for authorised purposes. We have made every effort to create a secure and reliable service and we employ appropriate security measures given the nature of the data. However, we can not guarantee the security of personal information sent via the internet. 

Except as otherwise stated, we may use information you provide via this site to improve the content, to customise the site to your preferences, to communicate information to you for internal marketing and research purposes and for purposes specified in this Privacy Policy.  We do not disclose any information you provide via the site to any third parties or government departments except where:

• Such disclosures are necessary to fulfil our service obligations to you in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.
• We are required by applicable laws, courts orders, or government regulations (for example to prevent or detect crime)
• You give us permission to do so.

We may collect the following types of information about you:

• Information you provide at registration for the Forums or by subsequently changing your registered details.
• Details of your visits to the site and resources that you access.
• Records of your comments made on site content and discussion forum postings.

These personal details may be used by us to: 

• Administer the Website
• Make available to you new and additional information on this site.
• Allow you to participate in interactive features of our service
• Notify you about changes to our service

Your password, username and/or email address will not be given or sold to any third parties for use in direct mail or any other activities, other than to selected third parties providing specialist administrative services to health:mk Ltd., acting as agents on our behalf and with no rights to use your email address for any purpose whatsoever except on our behalf as allowed under these Terms of Use. 

We will provide the website, Libary and Forums to you with reasonable care and skill and will use our reasonable endeavours to maintain their continuity. However, we cannot guarantee that the website, Library and Forums will be continuous or error free. We do not accept liability for any special loss or any indirect or consequential loss of any nature (including without limitation any economic loss or other loss of business, production, revenue, profit, goodwill or anticipated savings), whether arising in contract, tort, negligence, breach of statutory duty or otherwise, and whether or not the possibility of such loss arising has been brought to our attention. Nothing in these Terms of Use is to be interpreted as an attempt to limit or exclude our liability for personal injury or death resulting from our negligence.

Your obligations to us.
You agree to provide accurate and complete information to us when registering to use the Library and Forums and when using these services subsequently. You agree that you will comply with any reasonable instructions or directions issued by us from time to time concerning access to the Library and Forums and that you will only use these services in a manner consistent with these Terms of Use.

You agree that you will not use the website, the Library or the Forums for any unlawful purpose or in breach of any applicable law or regulation.

Comments Policy

The Forums on the website include the ability for readers to add their own comments. Health:mk Ltd encourage you to respond, sharing your thoughts and experiences. We just ask that your comments are constructive, polite and tasteful.

We reserve the right (on behalf of ourselves and any moderator which we may appoint) not put on the website or delete any comments you submit if, in our view, you have not complied with the rules of conduct set out below.

• You should not name any individuals (other than yourself) or include information through which someone else could identify such an individual. If you want to comment on someone else’s experience, (e.g. a relative or someone you care for) then you may do so if you ensure that you are not named in the posting and you state how the other person is connected to you (e.g. “a patient” or  ‘my father’).
• Do not write comments that are unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually suggestive or racist, homophobic, sexist or inciting of hatred against any group. No comment with swearing or profanity will be published. Do not incite people to commit any crime, including incitement of racial hatred. Comments advocating criminal or immoral activities will not be allowed. Impersonating someone is unacceptable. You are legally liable for the things you write, so read your comments prior to posting them. Your comments should be truthful and reflect your honestly held opinions. Health:mk is legally liable for publishing the comments but you could also be sued for making them.
• You should not use our comments feature to make complaints about individual hospitals or treatment centres where the matter should be dealt with under the NHS complaints procedures.
• Passwords allocated to you must be kept secret and must not be disclosed to others.

If you find any comments offensive or objectionable you may make a complaint by contacting health:mk at the address below. Violation of any of the rules above may lead to your comment being rejected and an order to block correspondence from your e-mail address. We also reserve the right to delete any comment, at any time, and for any reason.

You agree to indemnify us and our Agents against all losses (including, without limitation, legal costs) we may incur as a result of any breach by you of these Terms of Use.

General

We reserve the right (on behalf of ourselves and any moderator which we may appoint) to edit, not put on the website or delete any comments you submit if, in our view, you have not complied with the rules of conduct set out in the Terms of Use. We have the right to prevent you from using the Forums by withdrawing your password at and time and without prior notification, if you violate any of the rules contained in these Terms of Use. 

We reserve the right at any time, in our sole discretion, to make any changes to these Terms of Use. Any changes will be notified to you electronically or by our publishing the revised Terms of Use on the server. By continuing to use the website you agree to be bound by such changes.

These Terms of Use are to be interpreted in accordance with English law and, in the event of any dispute, you and we irrevocably submit to the exclusive jurisdiction of the English Courts.

Health:mk Ltd
Westcroft Medical Centre
1 Savill Lane
Milton Keynes
MK4 4EN
Tel: 01908 520545